Denial Reason

    How Do You Fight a Wear and Tear Claim Denial?

    You fight a wear and tear denial by proving a specific event caused the damage on a specific date — with weather records for the loss date, photographs showing directional or impact damage patterns, and a contractor's or engineer's written cause-and-origin opinion. Wear and tear is a conclusion, not a fact, and it is frequently reached after a brief inspection that documented evidence can overcome. Call 516-410-0164 for a free claim review.

    Why This Denial Is So Common

    Every standard policy excludes wear, tear, deterioration, and marring. It is the easiest exclusion for an adjuster to apply, because almost every building component shows some age. On a roof, granular loss and curling appear on new and storm-damaged roofs alike, which gives a rushed inspection an easy conclusion.

    The exclusion is legitimate when damage genuinely accumulated over years. It is misapplied when a documented storm event caused sudden damage that happens to sit on an older component.

    The Evidence That Reverses It

    Build a written package rather than arguing over the phone. Carriers respond to documents.

    NOAA or local station wind, hail, and precipitation data for the date
    Dated photographs showing consistent directional damage
    Impact marks, creasing, or fresh fracture lines
    Contractor or engineer cause-and-origin letter
    Comparison photos of undamaged elevations
    Maintenance records showing the property was cared for

    How to Submit the Rebuttal

    Send a written appeal that identifies the policy language, states the factual basis for coverage, and attaches your evidence. Ask for a re-inspection with your representative present, and request the carrier's engineering report if one exists.

    If the dispute is about amount rather than coverage, the appraisal clause may be available. Kevin Godfrey, License #PA-1156995, has 22+ years of experience reversing wear-and-tear denials in New York, with fees of 6–12% on a sliding scale.

    Key Takeaways

    • Request the adjuster's full report and photographs first
    • Weather data for the loss date is powerful, objective evidence
    • Directional damage patterns distinguish storm damage from age
    • A written cause-and-origin opinion carries the rebuttal

    Licensed in New York

    Kevin Godfrey, License #PA-1156995 · 22+ years experience · Fees 6–12% (NY cap 12.5%)

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    Wear and Tear Denials Questions

    Denied and underpaid claim questions answered for New York policyholders.

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