Claim Process Guide

    What Is the Appraisal Clause and How Do I Use It to Dispute a Low Offer?

    The appraisal clause is a provision in nearly every NY property policy that resolves disputes over the amount of a loss without litigation. Each side hires an appraiser; the two appraisers agree on an umpire; any two of the three set a binding value. It typically takes 60–120 days, costs far less than a lawsuit, and you can invoke it with a simple written demand. Call 516-410-0164 for a free claim review.

    How Appraisal Works, Step by Step

    You (or your public adjuster) send the insurer a written demand for appraisal. Each side appoints a competent, disinterested appraiser within the policy's window — usually 20 days. The two appraisers attempt to agree on the value of the loss. Where they disagree, a neutral umpire decides, and agreement by any two of the three sets the binding amount of loss.

    Under New York's standard fire policy (Insurance Law § 3404) and Insurance Law § 3408, appraisal is a built-in right. The insurer pays its appraiser, you pay yours, and the umpire's fee is typically split.

    Step 1: Written demand for appraisal sent to the insurer
    Step 2: Each side appoints an appraiser (usually within 20 days)
    Step 3: Appraisers select a neutral umpire
    Step 4: Inspection and valuation of disputed items
    Step 5: Any two signatures set the binding award

    What Appraisal Can and Can't Fix

    Appraisal decides one thing: how much the loss is worth. It's the right tool when the insurer agrees the damage is covered but their number is too low — underpriced Xactimate estimates, missing scope, over-depreciated items.

    It does not decide coverage. If the insurer denied the claim entirely — saying the cause isn't covered — appraisal is the wrong tool; that dispute belongs in negotiation, a DFS complaint, or litigation. Often the smart sequence is: fight the coverage issue first, then appraise the amount.

    Why Appraisal Usually Beats a Lawsuit

    A property insurance lawsuit in New York can take 2–4 years and consume a third of the recovery in legal fees. Appraisal usually concludes in 60–120 days at a fraction of the cost, and the award is binding on the amount of loss.

    A public adjuster can serve as your appraiser — we know the pricing, the scope, and the process. On average, settlements we handle come in 574% higher than the insurer's first offer, and appraisal is one of the tools that gets them there.

    Key Takeaways

    • Appraisal resolves disputes over the AMOUNT of loss — not coverage
    • Each side picks an appraiser; a neutral umpire breaks deadlocks
    • The result is binding on the value of the loss
    • Typically 60–120 days — much faster than litigation
    • You invoke it with a written demand; no attorney required

    Licensed in New York

    Kevin Godfrey, License #PA-1156995 · 22+ years experience · Fees 6–12% (NY cap 12.5%)

    Get Your Free Review

    Dispute Options Questions

    Common problems, your rights, and how a public adjuster can help.

    Stuck in the Claim Process? Let's Talk.

    The claim review is free and there is no obligation either way.

    Get Your Free Claim Review